Transport Canada has been cracking down on “unexpected” passenger numbers as the number travelling through Pearson’s Terminal 5 has jumped more than 20 per cent.
While the number is still well below the peak of a year ago, the airport has seen its capacity for air travel increase from around 10,000 to more than 12,000 overnight and weekend travellers, according to the agency.
A spokesperson for the agency said there are a number of reasons for the increased numbers.
First, there are more people arriving and departing from Pearson and the airport is getting more use.
Second, there is a new terminal at the airport that is fully operational, with a capacity of 1,000 passengers, compared to 2,000 a few years ago, when there was a backlog of luggage.
There are also new terminals at other airports, such as Toronto Pearson International Airport.
Third, there has been a decrease in passengers at other terminals and the number arriving and leaving at Pearson.
“These new arrivals and departures are the result of an increase in capacity and increased passenger numbers,” said a spokesperson for Transport Canada.
The agency said more than 4,000 travellers had used the airport by Monday afternoon.
The peak for overnight and weekends at Pearson, when air travel to the city was at its highest, was around 12,300.
At that time, the number was around 2,500.
“At Pearson, there were over 4,300 overnight and day travellers by 9:00 a.m.
Monday morning,” said the spokesperson.
The increase in passengers and the lack of overnight air travel has led to delays for many travellers.
The spokesperson said there have been delays of up to two hours due to overcrowding and baggage and baggage handling.
She said there were about 100 passengers per passenger arriving and at the end of the day, that was up to 300.
With files from The Canadian Press